R35 Casino Terms & Conditions

These Terms and Conditions govern access to and use of the R35 Casino website, gaming services, promotional offers and related account features. By opening an account or using the services, you confirm that you have read, understood and accepted these terms.

Please review this document carefully before playing. If you do not agree with any provision, you must not register, deposit funds or use R35 Casino. Additional rules may apply to particular games, promotions or payment methods and will form part of these terms when made available to you.

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Agreement to These Terms

These Terms and Conditions create a binding agreement between you and R35 Casino. They apply whenever you visit the website, create an account, participate in games, claim an offer or use any related service.

R35 Casino may apply reasonable operational rules to maintain security, fairness and service quality. Game rules, promotional conditions and other notices displayed on the website should be read together with these terms. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity.

Who May Use the Service

R35 Casino is available only to individuals aged 18 or over. By registering, you confirm that you meet the minimum age requirement and that gambling is permitted for you in the location where you are physically present.

You are responsible for checking whether online gambling and access to the relevant services are lawful in your jurisdiction. R35 Casino may restrict access from certain locations and may refuse service where it considers that access would create legal, regulatory or operational concerns.

Opening Your Account

Only one personal account may be registered for each customer unless R35 Casino gives written approval for an exception. Registration information must be accurate, complete and kept current. You must not register using another person's identity or provide information that is misleading.

You are responsible for protecting your login details and for all activity conducted through your account. Do not share your password or permit another person to access your account. Notify R35 Casino promptly if you suspect unauthorised access, inaccurate account details or any security issue.

• Use your own name and personal details.
• Maintain only one account unless expressly authorised otherwise.
• Keep account credentials confidential.
• Update information when it changes.

Identity and Account Checks

R35 Casino may request information or documents to confirm your identity, age, address, payment ownership or source of funds. Verification can take place when an account is opened, before a withdrawal, during a promotional review or whenever unusual activity is identified.

Documents must be genuine, readable and current where applicable. You must cooperate with reasonable verification requests. Until the review is completed, access to some account functions may be limited. Where information cannot be verified satisfactorily, R35 Casino may decline transactions or take other action permitted under these terms.

Funding Your Account

Deposits must be made using a payment method registered in your own name or otherwise authorised for your personal use. You must not use payment instruments belonging to another person. R35 Casino may reject, reverse or review a deposit if ownership or payment integrity cannot be established.

You should check the amount and destination of each transaction before confirming it. Deposits are intended for participation in the services and must not be used to test, misuse or circumvent payment systems. Your bank, payment provider or other intermediary may apply separate fees or processing rules.

• Deposit only amounts you can afford to lose.
• Check applicable transaction limits before payment.
• Do not attempt to bypass security or deposit controls.
• Keep payment account information secure.

Receiving Withdrawals

Withdrawal requests are processed subject to account verification, applicable wagering conditions, payment checks and any restrictions displayed at the time of the request. R35 Casino may return funds through an appropriate method connected to your account and may require additional information before releasing a balance.

You should ensure that your personal and payment details are accurate. Processing times can vary because of internal reviews, payment providers, technical matters and circumstances outside R35 Casino's control. Unresolved chargebacks, disputed deposits or suspected misuse may delay or prevent a withdrawal while the matter is reviewed.

If a payment is mistakenly credited to your account, you must notify R35 Casino and must not use the amount. R35 Casino may correct accounting errors and recover incorrectly credited funds.

Promotions and Bonus Rules

Bonuses, free plays and other promotional benefits are subject to the conditions published with the relevant offer. Those conditions may specify eligibility, activation steps, minimum deposits, wagering requirements, game contributions, expiry dates, maximum winnings or withdrawal limits.

Unless expressly stated otherwise, a promotion is limited to one benefit per person, household, device, payment method or other connected group. R35 Casino may withhold or cancel a bonus where it reasonably believes that the offer has been abused, duplicated or claimed contrary to its conditions.

Promotional balances may be separate from cash balances. Before accepting an offer, you should consider whether its conditions suit your intended play. R35 Casino may amend or end a promotion in accordance with the published terms.

Using the Website Properly

You may use R35 Casino only for lawful personal entertainment and in accordance with these terms. Your conduct must not interfere with the website, other customers, game integrity, payment systems or the security of the service.

You must not use automated tools, scripts, bots, scraping software or other technology to access, analyse or interact with the services unless R35 Casino has expressly authorised that use. You are also responsible for maintaining suitable equipment, software and internet access.

Conduct That Is Not Allowed

The following activities are prohibited and may result in account restrictions, transaction cancellation, loss of promotional benefits or other appropriate action:

• Fraud, deception, impersonation or use of false information.
• Money laundering, terrorist financing or other unlawful financial activity.
• Collusion, cheating, exploitation of errors or interference with game outcomes.
• Using another person's account, payment method or identity.
• Attempting to obtain an unfair advantage through technical manipulation.
• Introducing malicious code or attacking the website and its systems.
• Using the services in breach of applicable laws or third-party rights.
• Making abusive, threatening or discriminatory communications.

R35 Casino may investigate suspected violations and preserve relevant information where necessary to protect customers, the business or the integrity of its services.

Ownership of Website Content

The website, software, branding, text, graphics, designs, interfaces and other materials made available by R35 Casino are protected by applicable intellectual property rights. Unless these terms expressly allow it, no content may be copied, altered, distributed, published, sold or commercially exploited.

R35 Casino grants you a limited, personal and non-transferable permission to use the services for their intended purpose. This permission ends when your account is closed or access is withdrawn. Any unauthorised use may lead to enforcement action.

Liability Boundaries

R35 Casino aims to provide a reliable service but does not guarantee that the website, games or related features will always be available, uninterrupted or free from errors. Maintenance, network failures, payment issues, software faults and events outside reasonable control may affect access or processing.

To the extent permitted by applicable law, R35 Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information, unsuitable equipment, unauthorised account use or reliance on content that was not intended as professional advice.

Nothing in these terms is intended to exclude or limit a right or responsibility that cannot lawfully be excluded or limited. Where a limitation is not permitted, it will apply only to the maximum extent allowed.

When Access May Be Restricted

R35 Casino may suspend, close or restrict an account where it identifies a breach of these terms, failed verification, suspected fraud, payment concerns, bonus abuse, unlawful conduct or a need to protect the service and its customers.

During a review, deposits, withdrawals, gameplay or other features may be temporarily unavailable. If an account is closed, R35 Casino will determine the treatment of any remaining balance after considering applicable obligations, disputed transactions, suspected misconduct and verification results.

You must not open a replacement account to avoid a restriction. Any attempt to do so may lead to further action.

Handling Personal Information

R35 Casino collects and uses personal information to provide the services, operate accounts, process payments, conduct verification, prevent misuse and meet relevant business obligations. Information may also be used to communicate service updates and administer promotions where appropriate.

Personal information is handled in accordance with the applicable privacy notice and relevant privacy requirements. You should provide information that is accurate and notify R35 Casino of material changes. Information may be shared with service providers or authorities where reasonably necessary for the purposes described in the privacy documentation or where legally permitted.

Safer Gambling Expectations

Gambling should remain an optional form of entertainment, not a way to solve financial difficulties or recover losses. Set personal limits before playing and take breaks when needed. Never gamble with money needed for essential expenses, and do not play while impaired by alcohol or other substances.

R35 Casino may provide account controls or safer gambling support features, subject to availability. You may ask for assistance with limits, temporary restrictions or account closure. A request to restrict access should be treated seriously, and you should not attempt to bypass it by creating another account.

Consider seeking independent support if gambling is affecting your finances, relationships, wellbeing or daily responsibilities. You remain responsible for your decisions and for monitoring your own play.

Changes to These Conditions

R35 Casino may update these Terms and Conditions to reflect service changes, security improvements, operational requirements or developments in applicable rules. The latest version will be made available on the website and will show the relevant effective date where appropriate.

Continued use of the services after an update indicates acceptance of the revised terms. If a change is unacceptable to you, stop using the services and contact R35 Casino about closing your account and resolving any eligible balance.

Contacting R35 Casino

Questions about these Terms and Conditions, account access, verification or transactions should be directed to [email protected]. When contacting R35 Casino, provide enough information for your request to be identified, but do not send your password or unnecessary sensitive payment details.

R35 Casino may request further information to confirm that it is communicating with the account holder. These terms are intended to be read clearly and fairly, and customer concerns will be reviewed according to the information available and the circumstances of the request.

Last updated: 6 September 2026